Privacy Policy

1. Information We Collect

We collect the following types of information:

  • Email address (for authentication)
  • Photos you upload for avatar generation
  • Generated avatars
  • Usage data (e.g., features used, credits spent)
  • Technical data (e.g., browser type, IP address)

2. How We Use Your Information

Your information is used for:

  • Providing our avatar generation service
  • Account management and authentication
  • Processing payments and managing credits
  • Fraud detection and prevention
  • Service improvement and optimization
  • Communication about your account and our services
  • Marketing and promotional purposes (generated avatars only)
  • Legal compliance and fraud prevention
  • Resolving disputes and enforcing our agreements

3. Payment Information

Regarding payment processing:

  • We do not store your complete payment information
  • Payments are processed through Polar, our secure payment provider
  • We store only the last 4 digits of your card for reference
  • Transaction history is kept for accounting and legal purposes
  • Payment data is encrypted using industry standards
  • We maintain records of credit purchases and usage

4. Data Storage and Security

We handle your data with care:

  • Original photos are automatically deleted on the 1st of each month
  • Generated avatars are stored securely in our database
  • We use industry-standard encryption for data transmission
  • Your data is stored on secure servers provided by Supabase
  • We regularly review and update our security measures

5. Third-Party Services

We use the following third-party services:

  • Supabase (authentication and data storage)
  • Vercel (hosting and analytics)
  • Google Analytics (website usage tracking)
  • Cloudflare Turnstile (spam protection)
  • Replicate (AI model hosting)
  • OpenAI (AI model hosting)
  • Polar (payment processing)
  • Stripe (payment processing)

6. Your Rights

You have the right to:

  • Access your personal data
  • Request deletion of your account and associated data
  • Opt-out of marketing communications
  • Request a copy of your data
  • Lodge a complaint with relevant authorities

7. Cookies and Tracking

We use cookies and similar technologies for:

  • Authentication and session management
  • Remembering your preferences
  • Analytics and performance monitoring
  • Security and fraud prevention

8. Children's Privacy

Our service is not intended for users under the age of 13. We do not knowingly collect or maintain information from children under 13 years of age.

9. Changes to Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the effective date.

10. Contact Us

If you have any questions about this privacy policy or our practices, please contact us at:

Email: support@faceless-avatar.com

Last updated: January 1, 2025

11. Data Deletion

When you request account deletion:

  • We permanently delete your personal information from our Supabase database
  • All your uploaded photos and generated avatars are removed from storage
  • Your credit history and transaction records are erased
  • Your authentication data is removed from our system
  • Please note that while we delete all data under our direct control, we cannot guarantee the deletion of:
    • Data processed by OpenAI's image generation models
    • Data processed by Replicate's AI models
    • Analytics data collected by third-party services
    • Backup copies required by law
    • Data that may have been cached or stored by content delivery networks
  • Account deletion is permanent and irreversible - all associated data will be lost